Additional Ordering Information
How to Place an Order
Online: Through our website browse and order from over 10,000 items.
In Store: 23 Meaderboro Rd. Rochester, NH 03867
If you are not completely satisfied with any stock item you purchase from us, you may return it in new, unused condition within 30 days and receive a full refund.
In our effort to provide you with quality products at low prices, we accept Visa, Mastercard, Discover, and debit cards.
We will ship most any products to any U.S. destination as well as some International destinations. All merchandise is sold F.O.B. our warehouse. Most shipments are made via United Parcel Service. Express deliveries are available.
Returns will be accepted when the freight is prepaid. Sorry, no C.O.D. returns. Copy of sales slip must be enclosed. Any merchandise returned for credit must be returned within 30 days (in new condition) for a full refund. Tags must be in tact. Refunds after 30 days are accepted if returned in new, unused condition with a 15% restocking fee.
Due to the nature of harnesses and their uses, for customer and horse safety, harness returns that were used in anyway will not be accepted.
We endeavor to have a good supply of all catalogued items for shipment within 48 hours. In the event that we do run out of a product, we will enter a backorder unless you state "No Backorders."
If we do not have something you want, we will attempt to get it. All special orders require a deposit and are not refundable.
On all products listed, we cannot guarantee all one finish of hardware, as hardware is hard to get. All products ordered with brass color finish hardware may include solid brass, brass plated metals, and polished metals, etc. All products ordered with chrome color finish hardware may include nickel-plated metals, stainless steel, chrome plated metals, and polished metals.
All prices and specifications are subject to change without notice. Not responsible for typographical errors. The current price at time of shipping prevails.